Returns & Exchanges
We want you to love your Mad Hippie products, but if you are not completely satisfied, we offer a 60-day money-back guarantee on all purchases made through our official store. Whether you need a different formula or a full refund, our team is here to ensure your skincare journey is a positive one.
Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive a pre-paid shipping label.
Pack Your Items
Carefully place the items in their original packaging or a secure box to prevent damage during transit back to our facility.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location at your earliest convenience.
Receive Refund or Exchange
Once your return is received and inspected, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing